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Product Features

HTML, AOL and Text Auto-Sensing
The iteam graphics system automatically sends out multi-part emails, which include HTML, AOL and plain text versions. No matter what email program your customer is using, your message will be delivered and viewed the way you want it to be.

Track Click-throughs, Opens and Replies
iteam graphics' Reporting & Tracking system provides you with detailed counts on the activity your email generates to help you analyze the effectiveness of your campaign. Easily track how many times your email was opened, what links were clicked on inside the email and how often.

Mail Merge, Dynamic Content and Filtering
iteam graphics offers many options to completely personalize your emails. From Mail Merge and Filtering capabilities to dynamic content, you can send specific information to specific customers with a personal touch.

Bounce, Unsubscribe and Reply Handling
Sending out thousands of emails can turn into thousands of responses. Rather than spending hours filtering through your email replies, our system manages them for you. Bounces, unsubscribe requests and other replies are handled automatically and your database is immediately updated.

Dedicated and Responsive Support Staff
We have earned an outstanding reputation for customer support and service. We provide 24/7 customer service and offer the quickest response time in the industry. Our staff knows each customer and their business needs, enabling us to proactively support your marketing efforts.

Active Customer Tracking
Understanding your customers requires more than aggregate data. iteam graphics provides detailed tracking down to the individual level. We can tell you that 5,000 people opened your email. We can also tell you who those 5,000 people are, what else they have opened, what they clicked on, and what parts of your website they've been to.

Real-Time Reporting
Reports on your customer's activity need to be relevant in order to be effective. iteam graphics offers Real-Time Reporting, which updates campaign reports immediately. Every time you build a report, you are assured that your customer information is as accurate and timely as it can be.

Surveys and User Profiles
Knowing your customers is your business. iteam graphics provides the ability to build a stronger relationship and better understanding of your customers through Surveys and User Profiles. This allows you to easily gather individualized information on all your customers and their specific needs.

Action Tracking
An email is only as good as the customer response it generates, and the success of a campaign is based on understanding that response. iteam graphics offers the ability to completely track your customers activity, from email to website. We can tell you who has received your email and accessed your website because of it, up to 90 days after receipt.

2nd Touch Response System
Turn market prospects into viable sales leads based on their actions. The iteam graphics system can generate an automatic response directly triggered by your customer's activities. Choose from a variety of actions to send an auto response email, an email scheduled for a later date, a sales notification or direct mail request. This helps build your customer database and further the relationships with the customers you already have.